This guide will introduce you to all the basics you need to know about the [Task History] tab, including how to use the filters to see completed and cancelled tasks, where to look for event details, and how to replay them. Scroll to the end of the page if you prefer a video format.
To see any tasks in the [Task History] tab, you need to have automations running through HireData. This is where you can see all of the tasks that they executed.
Understanding Events
Understanding Events
If you want to check why a task was cancelled, you can look at the event history. Click on [View Event] next to the task you want to investigate, and you will see its details.
Example event details:
If you click on [Processes], you will see all the processes that were generated by this event. For example, in this event, we can see that the event ran through the displayed automation, but in the end, it was cancelled because of invalid data.
Example event processes:
This overview gives you an idea of what happened and whether there were any errors that prevented the task from being completed. This allows you to fix them and complete the task.
How to Replay an Event
How to Replay an Event
If you edit a task and you want to see if it will be completed, you can replay the event by clicking on the [Replay] button in the drop-down menu.
For example, if, in the processes tab of the event, you see that the delay you set up in the automation is not working, you can remove it and then replay the event to see what will happen.
Video guide