Skip to main content
All CollectionsAppsWhatsApp
Add a Valid Payment Method for WhatsApp
Add a Valid Payment Method for WhatsApp

Easily add a payment method to your WhatsApp business account: A Step-by-Step Guide

Updated today

Adding a valid payment method to your WhatsApp business account is essential to successfully connecting it to HireData and automating your conversations. Follow the steps below to set up your payment method quickly and efficiently.

Step 1: Open WhatsApp Manager

You can log in directly to your WhatsApp manager or open it through HireData. To do the latter, navigate to the Settings menu within HireData and click on [Apps]. Select WhatsApp from the apps list, click on the three dots menu, and then on [WhatsApp Manager] to be redirected to Meta, where you can manage your WhatsApp account.

WhatsApp Manager button

Alternatively, you can also click on [Payment Methods] to go directly to the Payment Methods page in Meta and add your card details.

Payment Methods button

Step 2: Add a Payment Method

2.1. Open the WhatsApp account settings

Click on the drop-down menu and then on [Manage Account Settings]:

Manage Account Settings button

2.2. Go to the Payment settings to add a valid credit/debit card

After you do the above, you will be redirected to your Business settings with a list of your WhatsApp accounts. Select the one you want to connect to HireData and head to the [Payment settings].

Payment Setting button

On the payment page, click on [Add payment method] and enter the details of your credit card, debit card, or any other supported payment option. Finally, review and save your details.

Step 3: Sync WhatsApp Account with HireData

After you've updated your account's details in Meta, log in to HireData and open WhatsApp from the Apps page in the Settings menu. Then, select [Sync Account] from the drop-down menu to initiate a manual sync. If everything is updated correctly, the error messages will disappear.

Sync Account button

By completing these steps, you’ll successfully add a valid payment method for WhatsApp, enabling seamless transactions and management of your business activities.

💡 Tips

  • Ensure that the payment method you provide has sufficient funds and is authorised for online transactions.

  • Verify that the billing details entered match the information associated with your payment method.

  • If you encounter any issues, refer to Meta’s support documentation or contact their customer service for assistance.

Did this answer your question?