The safety limits in HireData ensure that your automations don’t overwhelm your contacts by preventing excessive messaging. This feature helps maintain a balanced and professional outreach process while minimising errors. Continue reading our guide for a comprehensive breakdown of the different safety limits and learn how to use them.
Breakdown of the Safety Limits
Breakdown of the Safety Limits
1. Email Send Limits
Definition: Limits the number of emails that can be sent to a single email address
Purpose: Prevents overloading a contact's inbox and avoids emails being flagged as spam
Fully customisable
2. Conversation Send Limits
Definition: Limits the number of conversations initiated per phone number
Purpose: Control outreach frequency to avoid excessive messages and potential contact fatigue
Fully customisable
3. Conversation First Interaction Timeout
Definition: Sets a timeout for the first reply in a conversation after the initial message is sent
Purpose: Cancel tasks if no response is received within the specified timeframe, ensuring the process doesn't slow down the automation
Fully customisable
4. Conversation Next Reply Timeout
Definition: Specifies a timeout for the following replies within a conversation
Purpose: Ensures timely responses in ongoing conversations and prevents tasks from lingering indefinitely
Fully customisable
How to Adjust Your Safety Limits
How to Adjust Your Safety Limits
Navigate to the Safety Limits section in HireData
Adjust the limits according to your outreach strategy
Use the dropdown menu to set the frequency (e.g., per day/week/month/quarter/half year/ year) of each setting
Enter the maximum allowed messages or timeouts
Click the [Save] button to apply your changes
