# HireData Docs

> Guides, how to's, and answers to your questions about HireData

## Docs

- [Add an activity or item in Carerix with HireData](https://help.hiredata.com/apps/carerix/add-an-activity-or-item-in-carerix-with-hiredata.md): Automatically add activities or items to Carerix from HireData, keeping candidate and client records up to date without manual admin work for recruiters.
- [Combined Fields Explained: How HireData Picks a Value](https://help.hiredata.com/apps/carerix/combined-fields-explained.md): Learn how HireData's combined fields automatically pick the first filled-in value from Carerix, and in what order each field is checked
- [Connect with Carerix](https://help.hiredata.com/apps/carerix/connect-with-carerix.md): Step-by-step guide to connect HireData with Carerix, set up authentication, and start automating recruitment workflows between the two platforms in minutes.
- [Create a Carerix automation in HireData](https://help.hiredata.com/apps/carerix/create-a-carerix-automation-in-hiredata.md): Learn how to build a Carerix automation in HireData: pick a trigger, map fields, and streamline recruitment workflows without writing any code.
- [How profile pictures work in HireData](https://help.hiredata.com/apps/carerix/how-profile-pictures-work-in-hiredata.md): Understand how HireData selects user avatars from Carerix attachments, the priority order applied, and when photos, logos, or initials are displayed.
- [Enable Carerix fields and relationships in automations](https://help.hiredata.com/apps/carerix/how-to-enable-carerix-fields-and-relationships-in-your-automations.md): Configure Carerix objects, fields, and relationships in your HireData connection so your automations can read and write the exact data they need.
- [Logging Email Messages on Carerix with HireData](https://help.hiredata.com/apps/carerix/logging-email-messages-on-carerix-with-hiredata.md): Set up a HireData automation that logs sent emails into Carerix, capturing sender, recipient, subject, and body so your team keeps full context.
- [Logging WhatsApp conversations in Carerix with HireData](https://help.hiredata.com/apps/carerix/logging-whatsapp-conversations-in-carerix-with-hiredata.md): Automatically log completed WhatsApp conversations from HireData into Carerix, so every candidate and client interaction stays visible across your team.
- [Manually sync Carerix with HireData](https://help.hiredata.com/apps/carerix/manually-sync-carerix-with-hiredata.md): Trigger a manual sync between Carerix and HireData to refresh objects, fields, and statuses so your automations always run against up-to-date data.
- [Carerix Integration Overview](https://help.hiredata.com/apps/carerix/overview.md): Learn what the HireData Carerix integration syncs, which recruitment automations it supports, and how to get started connecting your Carerix account.
- [Schedule a task in Carerix with HireData](https://help.hiredata.com/apps/carerix/schedule-a-task-in-carerix-with-hiredata.md): Automatically schedule tasks and follow-ups in Carerix through HireData, so recruiters always know what to do next and never miss a candidate action.
- [Update fields in Carerix with HireData](https://help.hiredata.com/apps/carerix/update-fields-in-carerix-with-hiredata.md): Use HireData automations to update candidate, vacancy, and contact fields in Carerix automatically, cutting manual admin work for your recruitment team.
- [WhatsApp Active Chats Counter in Carerix RMA](https://help.hiredata.com/apps/carerix/whatsapp-active-chats-counter-in-carerix-rma.md): Learn how the Carerix RMA active chats counter works, what triggers it to go up or down, and what it means for daily recruiter workflows in HireData.
- [Why is my Carerix not syncing with HireData](https://help.hiredata.com/apps/carerix/why-is-my-carerix-not-syncing-with-hiredata.md): Troubleshoot common reasons why your Carerix account is not syncing with HireData, from permission errors to connection issues, and how to fix each one.
- [Custom Apps](https://help.hiredata.com/apps/custom-apps/introduction.md): Use Custom Apps to connect any tool to HireData through webhooks, describe the data it sends, and turn incoming events into recruitment automations.
- [Set up a trigger](https://help.hiredata.com/apps/custom-apps/set-up-a-trigger.md): Create a Custom App trigger in HireData, describe the payload it receives, test it with sample data, and use it to build fully custom recruitment automations.
- [Apps](https://help.hiredata.com/apps/introduction.md): Browse the apps you can connect to HireData, from ATS platforms like Carerix and Otys to messaging tools like WhatsApp and email, all in one place.
- [Sending an Email Newsletter to Your Audience](https://help.hiredata.com/apps/messaging/emails/sending-an-email-newsletter-to-your-audience.md): Send email newsletters to your talent pool from HireData: build the audience, design the template, and schedule the send to keep candidates engaged.
- [Setting Up an Email Template in HireData](https://help.hiredata.com/apps/messaging/emails/setting-up-an-email-template-in-hiredata.md): Build reusable email templates in HireData with dynamic variables and brand styling, then plug them into your recruitment automations and newsletters.
- [Add a Valid Payment Method for WhatsApp](https://help.hiredata.com/apps/messaging/whatsapp/add-a-valid-payment-method-for-whatsapp.md): Step-by-step guide to adding a valid payment method to your WhatsApp Business account so you can keep sending template messages without interruptions.
- [Buy a Phone Number from Numero for your WhatsApp account](https://help.hiredata.com/apps/messaging/whatsapp/buy-a-phone-number-from-numero-for-your-whatsapp-account.md): Buy a dedicated phone number from Numero and connect it to your WhatsApp Business account so you can start messaging candidates directly from HireData.
- [Using a WhatsApp Business number after API connection](https://help.hiredata.com/apps/messaging/whatsapp/can-a-user-manually-use-their-whatsapp-business-number-after-connecting-it-via-api.md): Understand what happens to your WhatsApp Business number once connected via the API and how users can still manage conversations from HireData's inbox.
- [Connect with WhatsApp: Embedded sign-up](https://help.hiredata.com/apps/messaging/whatsapp/connect-with-whatsapp-embedded-sign-up.md): Connect your WhatsApp Business account to HireData with embedded sign-up, a fast Meta-hosted flow to authenticate and start messaging candidates in minutes.
- [Create a WhatsApp automation in HireData](https://help.hiredata.com/apps/messaging/whatsapp/create-a-whatsapp-automation-in-hiredata.md): Build a WhatsApp automation in HireData: choose a trigger, select a template, and send personalised messages to candidates without any manual work.
- [How does the WhatsApp messaging cost structure work?](https://help.hiredata.com/apps/messaging/whatsapp/how-does-the-whatsapp-messaging-cost-structure-work.md): Understand how WhatsApp messaging costs work in HireData, including conversation types, template pricing, and what triggers a billable 24-hour window.
- [How to Add a WhatsApp Chat Button to Your Website](https://help.hiredata.com/apps/messaging/whatsapp/how-to-add-a-whatsapp-chat-button-to-your-website.md): Embed a WhatsApp chat button on your website so candidates and clients can start a conversation with one click and reach your team directly on WhatsApp.
- [How to Edit WhatsApp Message Templates in HireData](https://help.hiredata.com/apps/messaging/whatsapp/how-to-edit-whatsapp-message-templates.md): Edit existing WhatsApp message templates in HireData, tweak copy, variables, and buttons, and resubmit them to Meta for approval without leaving the app.
- [Prevent your WhatsApp account from being flagged as spam](https://help.hiredata.com/apps/messaging/whatsapp/how-to-prevent-your-whatsapp-account-from-being-flagged-as-spam.md): Learn what causes WhatsApp spam warnings and account restrictions, and follow best practices to maintain a good quality rating on your Business number.
- [How to Resolve WhatsApp Business Account Permission Issues](https://help.hiredata.com/apps/messaging/whatsapp/how-to-resolve-whatsapp-business-account-permission-issues.md): Fix WhatsApp Business Account permission errors in HireData by re-granting Meta access, checking admin roles, and reconnecting your WABA in a few steps.
- [How to Use Forms in WhatsApp Conversations](https://help.hiredata.com/apps/messaging/whatsapp/how-to-use-forms-in-whatsapp-conversations.md): Use HireData forms inside WhatsApp conversations to collect candidate information and automatically update fields in your ATS without manual data entry.
- [How WhatsApp Templates Work](https://help.hiredata.com/apps/messaging/whatsapp/how-whatsapp-templates-work.md): Understand how WhatsApp templates work in HireData, including categories, approval by Meta, variables, and when you need them to message candidates.
- [Manually sync WhatsApp with HireData](https://help.hiredata.com/apps/messaging/whatsapp/manually-sync-whatsapp-with-hiredata.md): Trigger a manual sync between WhatsApp and HireData to refresh templates, phone numbers, and account status so your messaging automations stay accurate.
- [WhatsApp Error Codes Explained](https://help.hiredata.com/apps/messaging/whatsapp/whatsapp-error-codes-explained.md): Reference guide to the most common WhatsApp error codes in HireData, what each one means, and step-by-step fixes to get your messages delivered again.
- [WhatsApp Inbox Basics](https://help.hiredata.com/apps/messaging/whatsapp/whatsapp-inbox-basics.md): Learn how the HireData WhatsApp inbox is organised, what the coloured indicators mean, and how to collaborate with your team on candidate conversations.
- [WhatsApp Template Categories in HireData](https://help.hiredata.com/apps/messaging/whatsapp/whatsapp-template-categories-in-hiredata.md): Learn the difference between WhatsApp template categories in HireData, how Meta classifies each one, and how to pick the right category for deliverability.
- [Connect with OTYS](https://help.hiredata.com/apps/otys/connect-with-otys.md): Step-by-step guide to connect HireData with OTYS, authenticate the integration, and start automating recruitment workflows between the two platforms.
- [Create an OTYS automation in HireData](https://help.hiredata.com/apps/otys/create-an-otys-automation-in-hiredata.md): Learn how to create an OTYS automation in HireData: pick a trigger, map fields, and streamline recruitment workflows without writing a single line of code.
- [Manually sync OTYS with HireData](https://help.hiredata.com/apps/otys/manually-sync-otys-with-hiredata.md): Trigger a manual sync between OTYS and HireData to refresh objects, fields, and statuses so your automations always run against up-to-date recruitment data.
- [OTYS Integration Overview](https://help.hiredata.com/apps/otys/overview.md): Learn what the HireData OTYS integration syncs, which recruitment automations it supports, and how to get started connecting your OTYS account today.
- [Connect with Ratecard](https://help.hiredata.com/apps/ratecard/connect-with-ratecard.md): Effortlessly connect HireData with Ratecard: a simple, efficient guide to sending automated surveys and collecting reviews via HireData.
- [Using custom fields to personalise surveys](https://help.hiredata.com/apps/ratecard/using-custom-fields-to-personalise-surveys.md): Use HireData custom fields to personalise Ratecard surveys with candidate-specific data, boost response rates, and collect more relevant recruitment feedback.
- [Connect with Recruitee](https://help.hiredata.com/apps/recruitee/connect-with-recruitee.md): Step-by-step guide to connect HireData with Recruitee, authenticate your account, and start automating recruitment workflows between the two platforms.
- [Create a Recruitee automation in HireData](https://help.hiredata.com/apps/recruitee/create-a-recruitee-automation-in-hiredata.md): Build a Recruitee automation in HireData: choose a trigger, map candidate fields, and streamline hiring workflows without writing a single line of code.
- [Recruitee Integration Overview](https://help.hiredata.com/apps/recruitee/overview.md): Learn what the HireData Recruitee integration syncs, which recruitment automations it supports, and how to get started connecting your Recruitee account.
- [Connect with Salesforce](https://help.hiredata.com/apps/salesforce/connect-with-salesforce.md): Step-by-step guide to connect HireData with Salesforce, authenticate the integration, and start syncing recruitment data between the two platforms.
- [Salesforce Integration Overview](https://help.hiredata.com/apps/salesforce/overview.md): Learn what the HireData Salesforce integration syncs, which recruitment automations it supports, and how to get started connecting your Salesforce org.
- [Add an activity or item in Vincere with HireData](https://help.hiredata.com/apps/vincere/add-an-activity-or-item-in-vincere-with-hiredata.md): Use HireData automations to automatically add activities or items in Vincere, keeping candidate and client records up to date without manual admin work.
- [Connect with Vincere](https://help.hiredata.com/apps/vincere/connect-with-vincere.md): Step-by-step guide to connect HireData with Vincere, authenticate the integration, and start automating recruitment workflows between the two platforms.
- [Create a Vincere automation in HireData](https://help.hiredata.com/apps/vincere/create-a-vincere-automation-in-hiredata.md): Build a Vincere automation in HireData: pick a trigger, map candidate fields, and streamline recruitment workflows without writing any code at all.
- [Manually sync Vincere with HireData](https://help.hiredata.com/apps/vincere/manually-sync-vincere-with-hiredata.md): Trigger a manual sync between Vincere and HireData to refresh objects, fields, and statuses so your automations always run against up-to-date data.
- [Vincere Integration Overview](https://help.hiredata.com/apps/vincere/overview.md): Learn what the HireData Vincere integration syncs, which recruitment automations it supports, and how to get started connecting your Vincere account.
- [Schedule a task in Vincere with HireData](https://help.hiredata.com/apps/vincere/schedule-a-task-in-vincere-with-hiredata.md): Automatically schedule tasks and follow-ups in Vincere through HireData, so recruiters always know what to do next and never miss a candidate action.
- [Update fields in Vincere with HireData](https://help.hiredata.com/apps/vincere/update-fields-in-vincere-with-hiredata.md): Use HireData automations to update candidate, vacancy, and contact fields in Vincere automatically, cutting manual admin work for your recruitment team.
- [Automations](https://help.hiredata.com/automations/automations.md): Get started with HireData automations: learn the core concepts, watch a product demo, and create your first event-triggered or scheduled automation in minutes.
- [How to Restore a Deleted Automation](https://help.hiredata.com/automations/how-to-restore-a-deleted-automation.md): Recover a deleted automation in HireData by finding it in the trash, restoring it in a few clicks, and reactivating it so recruitment workflows keep running.
- [How to Test an Automation](https://help.hiredata.com/automations/how-to-test-an-automation.md): Test your HireData automations with sample data before going live, catch errors early, and validate every step so your recruitment workflows run smoothly.
- [How HireData Works](https://help.hiredata.com/concepts/how-hiredata-works.md): Understand the core HireData model: events trigger automations, automations create runs, and runs execute tasks that update your ATS and messaging tools.
- [Creating a Form in HireData](https://help.hiredata.com/content/creating-a-form-in-hiredata.md): Build custom forms in HireData to collect structured feedback and candidate data, then feed the responses straight into your automations and ATS fields.
- [Quickstart: Your First Automation](https://help.hiredata.com/get-started/quickstart.md): Build, test, and activate your first HireData automation in about 15 minutes with this quickstart guide, from connecting an app to going live in production.
- [Your First Week with HireData](https://help.hiredata.com/get-started/your-first-week.md): A first-week checklist for new HireData accounts: connect apps, invite users, set up brands and domains, and get your first automations ready to go live.
- [Welcome to HireData](https://help.hiredata.com/index.md): Automate the repetitive parts of recruiting — follow-ups, reminders, and multi-channel outreach — directly inside the ATS you already use.
- [Invite Users to Your Account](https://help.hiredata.com/introduction/invite-users-to-your-account.md): Invite team members to your HireData account, assign the right roles and permissions, and manage who can build automations, edit apps, or view runs.
- [Product Demo](https://help.hiredata.com/introduction/product-demo.md): Watch this HireData product demo and learn about our vision, mission, and how our product helps you to scale recruitment by automating stuff
- [Cookbook](https://help.hiredata.com/knowledge-base/cookbook/introduction.md): Ready-made recruiting playbooks you can build in HireData, from no-show follow-ups to placement surveys, with step-by-step guides and automation templates.
- [Why Can't I Verify My DNS Records?](https://help.hiredata.com/knowledge-base/why-cant-i-verify-my-dns-records.md): Fix 404 errors or no response when clicking Verify DNS in HireData by installing the Email app first, then generating and verifying DNS records.
- [Why Didn't My Automation Run?](https://help.hiredata.com/knowledge-base/why-didnt-my-automation-run.md): Diagnose why a HireData automation didn't run with this troubleshooting checklist, covering event delivery, filters, conditions, and how to read the run logs.
- [People](https://help.hiredata.com/pages/people.md): Use the People tab in HireData to browse candidates, employees, and hiring managers synced from your ATS, search profiles, and open individual records fast.
- [Task History](https://help.hiredata.com/pages/task-history.md): Understand how many tasks have been executed, what went wrong if a task is canceled, and replay events when you want to test an automation
- [Automation Safety Limits](https://help.hiredata.com/settings/automation-safety-limits.md): Configure automation safety limits in HireData to cap how many messages a contact receives, prevent runaway sends, and keep your recruitment outreach on track.
- [Brands](https://help.hiredata.com/settings/brands.md): Set up brands in HireData with your logo, colours, and company details so every email, message, and form your automations send matches your identity.
- [Adding a default sender to your domains](https://help.hiredata.com/settings/domains/adding-a-default-sender-to-your-domains.md): Add a default sender address to your verified HireData domains to improve email deliverability and give recruitment messages a consistent from address.
- [How to Verify a Domain in HireData to Send Emails](https://help.hiredata.com/settings/domains/how-to-verify-a-domain-in-hiredata-to-send-emails.md): Verify your domain in HireData with the right DNS records so you can start sending emails from your own address with strong deliverability and authentication.
- [How to change/reset your password](https://help.hiredata.com/settings/how-to-change-reset-your-password.md): Change or reset your HireData password from account settings or the login screen to keep your recruitment workspace secure and regain access if locked out.
- [Locations](https://help.hiredata.com/settings/locations.md): Add and manage business locations in HireData using the Google Maps integration, so vacancies and messages show the correct address for every office you run.
- [Events](https://help.hiredata.com/settings/logs/events.md): Learn how events work in HireData: how connected apps send them, where to find the event log, and how to inspect payloads to debug your automations.
- [Runs](https://help.hiredata.com/settings/logs/runs.md): Learn what runs are in HireData, how they capture each step of a triggered automation, and how to read run logs to troubleshoot recruitment workflows fast.
- [How to Prevent User Role Changes During Third-Party Sync](https://help.hiredata.com/settings/prevent-user-role-changes-during-third-party-sync.md): Use the Enable Third-Party Sync setting to protect HireData user roles from being overwritten when your ATS syncs, so admins keep the right permissions.
- [Setting a Default Language and AI Tone of Voice](https://help.hiredata.com/settings/setting-a-default-language-and-ai-tone-of-voice.md): Set a default language and AI tone of voice in HireData so generated emails, messages, and content match your brand across every recruitment automation.
- [Variables](https://help.hiredata.com/variables/introduction.md): Use HireData variables to personalise emails, WhatsApp messages, forms, and automations with candidate data pulled straight from your connected apps.
- [Modifiers](https://help.hiredata.com/variables/modifiers.md): Use HireData modifiers to transform variable values inside automations: change case, format dates and numbers, build conditions, and clean up candidate data.

## OpenAPI Specs

- [openapi](https://help.hiredata.com/api-reference/openapi.json)