Profile pictures in HireData are automatically generated based on specific attachment types in Carerix. This article explains which attachments are used, the priority order applied, and when a photo, logo, or initials will be displayed.
How HireData selects a user avatar?
When a profile is synced from Carerix, HireData checks whether there are attachments that can be used as an avatar. Only attachments with these specific type values are considered:
pasfotoemaillogo
The system also evaluates the attachment label. Matching is case-insensitive, so any casing variation (for example, PasFoto, PASfoto, EmailLogo) is supported.
If multiple valid attachments exist, HireData evaluates them in a fixed priority order. Within that order, the most recently modified attachment is considered first.
User avatar selection priority
HireData determines the avatar using the following priority:
1. Email logo with label "emailpasfoto"
First priority is given to an attachment where:
Type value is
emaillogoLabel is
emailpasfoto
If such an attachment exists and contains usable content, it is used as the avatar.
2. Profile photo with label "pasfoto"
If no match is found in step 1, HireData checks for:
Type value
pasfotoLabel
pasfoto
If found and valid, this image is used.
3. Any attachment with type "pasfoto"
If no exact label match is found, HireData checks for any attachment where:
Type value is
pasfoto
The label does not need to match in this case.
4. Any attachment with type "emaillogo"
If no profile photo is found, HireData checks for any attachment where:
Type value is
emaillogo
The label does not need to match.
When is a photo or logo displayed?
When is a photo or logo displayed?
An image is displayed as the avatar when a matching attachment is found based on the priority above, and a valid image is available to be used as the user's avatar.
When are initials displayed?
When are initials displayed?
Initials are shown when:
No attachment with type
pasfotoand/oremaillogoexistsA matching attachment exists but does not contain usable content
The profile has no attachments
In these cases, HireData automatically generates initials based on the profile name.
Troubleshooting
Troubleshooting
If you expect an image but only see initials, check the following:
The attachment type value is set to
pasfotooremaillogo.The label is correctly configured.
The attachment contains accessible and usable file content.
The attachment has been synced correctly.
If changes are made in Carerix, for example, uploading a new photo or updating the attachment type, the user avatar will update after the next successful sync within HireData.