WhatsApp message templates in HireData allow you to manage and update messages used in automations. This article walks you through how to edit existing message templates directly in HireData.
Step 1: Open the Template you want to edit
Go to your Settings and open the Messages page. There you will see a list of your WhatsApp templates created in HireData or synced with your WhatsApp Business Manager.
Select the Template you want to edit from the list.
Step 2: Edit your Message Template
Update the message content as needed. Use the preview screen on the right to see how your message will appear to recipients before saving.
Once you're happy with your edits, click Save in the upper right corner to apply them.
❗️ Remember that each template can only be edited once every 24 hours. Plan your changes carefully before saving, as you won't be able to make further edits until the next day.
If you try to adjust it multiple times within that timeframe, you will see an alert message on the template.