Los 404-fouten bij Verify DNS in HireData op door eerst de Email app te installeren en daarna DNS-records te genereren en te verifiëren.
Je probeert je domein in HireData te verifiëren, maar bij het klikken op Verify DNS krijg je een 404-fout, of er gebeurt niets. In de meeste gevallen komt dit doordat de Email app nog niet is geïnstalleerd. Volg de onderstaande stappen om dit op te lossen.
De e-maildienst achter de Email app maakt de DNS-records voor je domein aan. Zolang de Email app niet is geïnstalleerd, is er nog geen e-maildienst gekoppeld aan je account, dus HireData kan geen DNS-records genereren of verifiëren. De knop Verify DNS op de pagina Domains geeft dan een 404-fout of geen respons.Door eerst de Email app te installeren, wordt dit opgelost.
Als je de e-maildienst van HireData hebt geselecteerd, selecteer dan de regio waar je e-mailgegevens moeten worden verwerkt. Selecteer bijvoorbeeld Europe als je organisatie EU-dataresidentie vereist. Klik daarna op Connect and Install.
Niet zeker welke regio je moet kiezen? Voor de meeste Europese organisaties is Europe de juiste keuze, omdat je e-mailgegevens dan binnen de EU blijven.
Nu de Email app is geïnstalleerd, ga je terug naar de pagina Domains in je settings. Je kunt nu de DNS-records voor je domein genereren.Voeg deze records toe bij je domeinprovider (bijv. GoDaddy, Cloudflare, Namecheap). Als iemand anders je domein beheert, gebruik dan de knop Send To Coworker om de records rechtstreeks naar de juiste persoon te e-mailen.Voor een volledige uitleg van dit onderdeel, zie Een domein in HireData verifiëren voor e-mails.
Zodra je de DNS-records hebt toegevoegd, klik je op de knop Verify DNS op de pagina Domains. De 404-fout zou nu weg moeten zijn en je domein wordt geverifieerd zodra de records zijn gepropageerd.
DNS-wijzigingen kunnen van enkele minuten tot 24–48 uur nodig hebben om door te dringen, afhankelijk van je provider. Als de verificatie niet meteen slaagt, wacht dan even en probeer het opnieuw.
Loop je nog steeds tegen problemen aan nadat je de Email app hebt geïnstalleerd en de DNS-records hebt toegevoegd? Neem contact op met het HireData-team via support@hiredata.com.
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