What a variable looks like
A variable is a field key wrapped in double curly braces:{{candidate.first_name}}and{{ candidate.first_name }}behave the same.
Where you can use variables
You can use variables anywhere you write content that gets sent or stored:- Email — subjects and bodies
- WhatsApp — messages and templates
- Forms — questions and follow-up logic
- Automations — field mappings and scheduled tasks
Providing a fallback
If a field is empty for a particular record, the variable is replaced with nothing. To show a default instead, use thedefault modifier:
Transforming values with modifiers
Variables can do more than insert raw data. A modifier changes how the value appears. It can uppercase text, format a date, round a number, and much more. You add a modifier with a pipe (|):