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The right-hand panel of the builder is a working copy of the form. Two of its tabs run the form the way a respondent meets it, and the third runs the evaluators over a response you make up. This page covers the first two. For the third, see Test & Evaluate.

Interactive Preview

Interactive Preview is the web form, with your theme, your logo, and the questions in the order the logic decides. Answer a question and click Next and you land where a respondent would land, which makes it the fastest way to check a route. The Interactive Preview showing the first question of the form with its rating scale, the Next button, and the language picker
  • The language picker at the top right starts on the form’s default language and lists its translations.
  • The arrows at the bottom move between questions without answering them, along the route the logic would take rather than down the field list.
  • Clicking a question in the Content tab jumps the preview to that question, so the card you are editing is the one you are looking at.
Nothing you do here creates a response. Answers you type in the preview are thrown away.

Conversational Preview

Conversational Preview is the same form as a WhatsApp conversation. It starts on a short setup screen. The Conversational Preview setup screen with the language picker, the Objects section, the optional first message box, and the Start Testing button
  • The language picker sets the language the conversation runs in.
  • Objects holds test values for the records the form links, so a question that greets someone by name has a name to use. It only appears on a form with linked objects.
  • Optional first message is what the tester says before the form starts. The sparkle button writes one for you.
  • Start Testing opens the conversation.
Once it starts, the form messages you one question at a time, with a button where the web form would show a list or a scale. A conversation in progress: the first question with a Choose button, the tester's reply, and the follow-up question the logic picked Suggest reply writes a plausible answer into the composer as the tester, which is quicker than inventing answers yourself and good enough to exercise the branching. Restart clears the conversation and takes you back to the setup screen. This is the preview to use before sending a form over WhatsApp. It is where you find out that a question reads oddly as a chat message, or that the auto replies fire in the wrong place.

The preview window

The eye button next to Save in the toolbar is the other way to open the form. It saves the form first, then opens the preview in a window over the builder. The preview window in its mobile view, with the copy button, the device switcher, the refresh button, and the language picker across the top The window loads the form’s own preview address, so it renders exactly as a respondent’s browser would rather than inside the builder’s layout. Across the top sit a copy button for the preview link, a mobile, tablet, and desktop switcher, a refresh button, and the language picker. Use it for two things the builder panel cannot do: checking the form at phone width, and sending the link to a colleague. Submissions at the preview address are not stored either, so a colleague can walk the whole form without leaving a response behind.
A form configured for a record has a third preview. Open the record, click Preview, and the form renders with that record’s values filled in. See Configuring a form per record.
  • Test & Evaluate fills a whole response and runs the evaluators over it.
  • Logic covers the rules the previews run, and what to check when one does not fire.
  • Form builder overview covers the builder, the toolbar, and the theme.