Approve Automations Before They Continue

Some steps you want automated, but not without a human check first. With Reviews, an automation pauses until someone approves or rejects. Approve and the run continues; reject and it stops.

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Pause a run until someone decides

Add a Review step where the automation should wait. You find it in the step drawer under Human in the loop.

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1. Choose how the review works

A Review step has three modes:

• Manual: a person always reviews. This is the default.
• Conditional: a person reviews only when the conditions you set call for it.
• AI-assisted: AI checks the content against your criteria first, and asks a person when it’s unsure or information is missing.

Set what the reviewer sees: the content to review, the criteria, and optional context. You can insert variables from earlier steps.

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2. Review from one queue

Open Reviews. For you shows the requests assigned to you. Admins also see All, and can reassign a request to someone else. Filter by Pending, Approved or Rejected. Select a request to see the content, the criteria, and links to the automation and the run.

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3. Approve or reject

• Approve: the run continues with the next step.
• Reject: the run stops.

You can decide from the review queue or straight from the run. A short undo window lets you take a decision back before it takes effect.

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What else to know

• Test runs create reviews you handle in the run itself. They stay out of the regular queue and out of Insights.
• Insights shows request volume and team workload. Activity shows the decision history.
• If an automation changed after a review was requested, an admin can replace the outdated request.

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Check it out yourself

Open an automation in Automations, add a Review step before the action you want checked, and run a test. Then approve it from Reviews.