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A Form block puts one question from one of your forms straight into the email. The recipient answers by clicking a button, which opens the form with that answer already filled in. It is how a feedback email gets a reply in one click rather than two. Add it from a section’s Blocks menu. A column cannot hold one.

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How it renders

What the block puts in the email depends on the type of the leading question.
  • Net Promoter Score renders eleven buttons, 0 to 10, whatever range the question itself carries.
  • Opinion Scale renders one button per point on its own range, with the question’s end labels underneath in capitals.
  • Multiple Choice and Dropdown render one button per option.
  • Everything else renders a single call to action reading “Give Feedback”. Click it in the email to write your own wording.
Eleven buttons numbered 0 to 10 under the question "How likely are you to recommend us to a friend?", with NOT LIKELY AT ALL and EXTREMELY LIKELY beneath the ends The star and emoji rating variants that only an integration can add draw one button per value as well, a star or an emoji in place of a number. Thumbs and slider get the single call to action. Each button is its own column, so on a screen narrower than 480 pixels the row stops fitting and the buttons stack one per line. A Net Promoter Score question becomes eleven stacked buttons on a phone, which is worth seeing in the preview before you send it. The block renders in the language of the form it points at, not in the language of the email. An English template bound to a Dutch form puts Dutch buttons in the email. Check the canvas before you send.

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Settings

  • Form picks the form to point at. The list searches every form in the workspace.
  • Leading Question picks the question the buttons answer. Hidden questions and ending screens are left out of the list.
  • Background color and Color style the buttons.
  • Show Question puts the question’s own wording above the buttons, or leaves it out.
  • Size is Small, Medium, or Large, which sets the text size and the padding together.
  • Rounded corners is None, Normal, Large, or Full, from square to a full pill.
  • Width is Auto, Half, Full, or Custom, which opens a slider from 35 to 100 per cent.
  • Alignment is left, centre, or right.
  • Text holds Font Family with a weight selector, Size, Letter Spacing, and Line Height.
  • Spacing holds two controls.
    • Margin, the gap above and below the buttons.
    • Padding, the space between the label and each button’s edge.
  • Border holds Border color, Border width, and Border radius.
The Form settings panel showing the Form select, Leading Question, Background color and Color, Show Question, Size, Rounded corners, Width, Alignment, and the Text, Spacing, and Border groups Form and Leading Question belong to the email rather than to the block. Add a second Form block and it arrives already pointing at the same form and the same question, and changing either one changes both blocks.

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Limits

  • A choice question renders its first five options only. A sixth option gets no button, no warning, and no sign in the canvas that it is missing. Reorder the question so the five that matter come first, or point the block at a shorter question.
  • A Net Promoter Score question is always 0 to 10 here. Whatever range the question carries is ignored.

Related topics

Form builder overviewForm evaluation overviewConfiguring a form per recordCreating a form in HireDataScreen and score applicants with a pre-screening form