Step 1: Open the Payment Methods in Meta
Navigate to the Settings menu within HireData and click on [Apps]. Select WhatsApp from the apps list by clicking on the [View App] button.

Step 2: Add a Payment Method
You will be redirected to the Payment Methods page where you need to click on the [Add payment method] and enter the details of your credit card, debit card, or any other supported payment option. After you do that, review and save your details.
Step 3: Sync WhatsApp Account with HireData
After you’ve updated your account’s details in Meta, log in to HireData and open WhatsApp from the Apps page in the Settings menu. Then, select [Sync Account] from the drop-down menu to initiate a manual sync. If everything is updated correctly, the error messages will disappear.
💡 Tips
- Ensure that the payment method you provide has sufficient funds and is authorised for online transactions.
- Verify that the billing details entered match the information associated with your payment method.
- If you encounter any issues, refer to Meta’s support documentation or contact their customer service for assistance.