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Verifying your domain in HireData is a crucial step to ensure you can send emails directly from HireData. Without domain verification, you will not be able to send emails or use it for your branding. Follow the steps below to complete the verification process.
Before you start: install the Email app before you generate or verify DNS records. If clicking Verify DNS results in a 404 error or no response, see Why can’t I verify my DNS records?

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Step 1: Add a new domain

Log in to your HireData account, open your settings, and then the Domains page. Click the New Domain button to add a new domain. Domains page

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Step 2: Enter domain details

After you click New Domain, a new screen appears where you fill in the domain details, including:
  1. Domain name
  2. Default Sender Name – the name that appears as the sender in emails sent from HireData if this information is missing in the events’ records received from your app.
  3. Default Sender Email – the default email address HireData uses when sending emails if this information is not available.
Click Create Domain and continue with the next step. Adding a new domain

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Step 3: Generate DNS records

DNS (Domain Name System) records are like signposts that tell the internet where to find different services linked to your domain. When you verify your domain in HireData, you need to add specific DNS records to prove that you own the domain and allow HireData to send emails on your behalf. These records include:
  • CNAME Records: These link your domain to another domain, often used for verification.
  • DMARC TXT Record (optional): This record helps protect your domain from email phishing and unauthorized email use, improving email deliverability.
Without these records, email providers might block or mark your emails as spam. That’s why adding and verifying the DNS records is essential for smooth email delivery. Click Generate DNS Records if they are not automatically generated. DNS records

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Step 4: Add DNS records to your domain provider

After you have the DNS records, you need to add them to your domain provider (e.g., GoDaddy, Cloudflare, Namecheap, etc.).
  1. Navigate to the DNS Settings section on your provider’s website.
  2. Add the provided DNS records exactly as shown in HireData.
  3. Save the changes.
Things to consider:
  1. Some DNS providers require you to enter only the subdomain in the Host/Name field, without the full domain. For example, the provider might not accept the host value with “hiredata.com”, so you might need to remove it.
  2. Occasionally, DNS providers might automatically handle the trailing dot (.) at the end of the values, so you might need to delete it.

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Step 5: Verify DNS records

Return to the Domains page in HireData and click the Verify DNS button. If you added the DNS records correctly, HireData verifies your domain. Once your domain is verified, you can send emails directly from HireData using the built-in email templates or create custom ones to streamline your business communication. If your domain is not verified, you can’t send emails via HireData. Make sure you complete the verification process to avoid any disruptions in your automations. If you experience any issues with the verification, check that you added your DNS records correctly and allow some time for them to be processed. If problems persist, contact your domain provider or HireData support for assistance.

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